Sales Policy – Packali

Effective Date: March 5, 2025

At Packali, we are committed to providing a seamless and trustworthy shopping experience for our customers. This Sales Policy outlines our terms and conditions regarding ordering, pricing, payment, shipping, and promotions to ensure transparency and compliance with applicable e-commerce and consumer protection regulations, including those set by Google AdSense.

1. Ordering Process

Customers can purchase our organic sunscreen products directly from our official website https://packali.xyz/. To place an order, follow these steps:

  • Browse our product selection and add desired items to your cart.
  • Proceed to checkout and enter your billing and shipping information.
  • Select a payment method and complete your order.
  • You will receive an order confirmation email with your order details.

If you do not receive an order confirmation within 24 hours, please contact our support team at info@packali.xyz.

2. Pricing Policy

All prices listed on Packali are in U.S. dollars (USD) and are subject to change without prior notice.

  • Prices do not include taxes, shipping fees, or customs duties, which will be calculated at checkout.
  • Promotional discounts and special offers are available for a limited time and cannot be combined unless stated otherwise.
  • Packali reserves the right to modify product prices in response to changes in supply, demand, or operational costs.

3. Payment Methods

For a secure and convenient checkout process, we accept the following payment methods:
✔ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal for fast and protected transactions
✔ Apple Pay & Google Pay for mobile-friendly payments
✔ Buy Now, Pay Later (if available via third-party services)

Your payment information is processed securely through encrypted transactions, and we do not store your payment details.

4. Shipping & Delivery

We offer domestic and international shipping through reliable carriers. Delivery times vary based on location and shipping method selected at checkout.

Shipping Times

  • Standard Shipping: 5-10 business days (U.S.) | 10-20 business days (International)
  • Expedited Shipping: 2-5 business days (U.S.) | 7-14 business days (International)

Shipping Costs

  • Shipping fees are calculated at checkout based on destination, weight, and shipping method.
  • Free shipping promotions may apply to orders exceeding a specified amount.
  • International customers are responsible for customs duties and import taxes, which vary by country.

5. Promotions & Discounts

Packali frequently offers special promotions, discounts, and loyalty rewards.

  • Coupon Codes: Customers must enter promo codes at checkout; discounts cannot be applied retroactively.
  • Limited-Time Offers: Promotions are subject to expiration dates and availability.
  • First-Time Buyer Discounts: Eligible customers may receive a one-time discount on their first purchase.
  • Referral & Rewards Program: Customers can earn exclusive discounts by referring friends or making repeat purchases.

Promotions are not stackable unless otherwise stated. Misuse of promo codes may result in order cancellation.

6. Order Changes & Cancellations

  • Customers may request order modifications or cancellations within 12 hours of purchase.
  • Once an order is processed, we cannot guarantee changes or cancellations.
  • If a cancellation is approved, refunds will be issued to the original payment method.

To request an order modification or cancellation, contact us at info@packali.xyz immediately.

7. Lost, Stolen, or Delayed Shipments

  • Packali is not responsible for lost, stolen, or delayed shipments caused by carrier issues or incorrect addresses.
  • Customers should track their orders using the tracking number provided in the shipping confirmation email.
  • If your package is missing, contact the carrier directly. If unresolved, reach out to our support team for assistance.

8. Returns, Refunds, and Exchanges

For returns and refunds, please review our Refund and Return Policy.

  • Returns are accepted within 30 days for unused, unopened products.
  • Refunds will be processed within 7-10 business days once the return is received.
  • We do not offer direct exchanges; customers must return items and place a new order.

9. Compliance & Privacy

Packali operates in full compliance with consumer protection laws, GDPR, and CCPA regulations.

  • Customer data is protected under our Privacy Policy.
  • We do not sell or share personal information with third parties without consent.
  • Transactions are processed securely with SSL encryption.

10. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Customers are encouraged to review this page periodically for updates.

Last Updated: March 5, 2025

Contact Us

If you have any questions regarding this Sales Policy, feel free to contact us:

📍 Address: 1744 Echo Lane, Gibbonsville, Idaho, United States
📞 Phone: 269-944-8115
📧 Email: info@packali.xyz
🌐 Website: https://packali.xyz/

Thank you for shopping with Packali! We appreciate your trust in our organic skincare solutions. 🌿🌞